Privacy policy

Last updated: August 20th 2012

How we use and collect your information

We will not sell or rent your personal contact information to other companies. We will not disclose your personal contact information to other companies except in the limited manner and for the limited purposes described below.

The DiffPlug website has several forms and additional collection methods that request contact, payment, and other information. Providing such information is optional, but you may be unable to complete certain transactions, obtain certain services, or access certain features of the DiffPlug website or software without providing the requested information.

DiffPlug uses the personal information it collects for the following purposes:

  • To send promotional material about our company, products, services, and events.
  • To process and ship orders that you place with us, and to provide you with documentation and other material related to your order.
  • To manage licenses and activations.
  • To comply with obligations imposed by applicable laws or regulations, or with a court or administrative order.
  • To provide information regarding license expirations, version upgrades, and other alterations related to DiffPlug's products and services.

DiffPlug may employ partners, service providers, authorized distributors, and other third parties in order to fulfill the purposes described above. These entities may be located throughout the world.

DiffPlug may also release current or past user information to third parties for limited purposes in the event that DiffPlug believes usage is (i) in violation of the terms and conditions of use of the DiffPlug website and/or (ii) associated with unlawful acts.

How we collect information through product licensing

To enable you to use our products, we collect the following information about the computer you are using:

  • Your username
  • Your computer's name
  • The serial numbers of your computer's motherboard and storage devices
  • The MAC addresses of your computer's network interfaces

This information is used exclusively for the purpose of granting you access to your license.

How we collect information through error reports

DiffPlug is not perfect, and sometimes our software encounters errors. When this happens, you have the option to submit information about the error (including detailed information about your system) to our engineers, so that they can fix the error. This feature is entirely optional, and will be used exclusively for the purpose of improving the quality of DiffPlug's products.

Changes to the Privacy Policy

DiffPlug may make improvements or changes in the information, services, products, and other materials on the DiffPlug website at any time without notice. DiffPlug may modify this Privacy Policy at any time, and such modifications shall be effective immediately upon posting of the modified Privacy Policy.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us.